Wednesday, June 20, 2018

Koltsovo Airport launches live navigation program for passengers

Koltsovo Airport recently launched a live navigation project to help assist passengers around the airport.

Students from Ural universities will be around the airport wearing bright blue vests with the words "Ask Me" on them. The students will be able to help guests get information on where to register for a flight, pay for parking, find an ATM, buy tickets and much more.

The goal of the program is to relieve travel stress by allowing passengers to get information from experts, not from signs or TVs. Depending on the success of the project, it could be expanded.

The project also gives volunteers the opportunity to work on their communication skills, including foreign languages, according to Dmitry Tyukhtin, the director of strategic communications at the airport.