Thursday, July 2, 2015

Avia Center refunds nearly 800 customers after computer glitch

Published on Tuesday, Jan 21, 2014 @ 12:30pm by Yekaterinburg News Reports
Russian Avia Center recently offered refunds to nearly 800 customers whose plane tickets were invalidated due to a computer glitch. Customers who booked travel to depart Jan. 23 or before have already been refunded. The company is currently working to refund tickets for later departure dates, Ural Business Consulting reports. A communications error between Eviterra.com and Avia Center prevented any travel booked on the website to be fulfilled by staff. The glitch was brought to Eviterra's attention after the company began receiving complaints earlier this month.